Privacy policy

This Privacy Policy outlines how Arcade World USA ("we," "us," or "our") collects, uses, and safeguards your personal data when you interact with arcadeworldusa.com (the "Site") or make purchases.

Data We Collect

A. Device & Browsing Information
What we collect:

  • Browser type, IP address, time zone

  • Pages/products viewed, search terms, site interactions

  • Cookie data (see "Cookie Policy" below)

Purpose:

  • Ensure proper site functionality

  • Analyze traffic patterns to improve user experience

Collection method: Automatically via cookies, pixels, and similar technologies.

B. Order Details
What we collect:

  • Name, billing/shipping addresses

  • Payment details (credit card numbers, email, phone)

Purpose:

  • Process purchases, payments, and shipments

  • Send order confirmations/invoices

  • Screen for fraud risks

  • Communicate order updates (with your consent)

Collection method: Provided directly by you during checkout.

C. Support Inquiries
What we collect: Information shared when you contact our team.
Purpose: Resolve customer service requests.

Data Sharing

We collaborate with trusted partners to operate the Site:

  • Shopify: Powers our online store (view their privacy practices).

  • Legal Compliance: Disclose information if required by law (e.g., subpoenas, court orders).

Targeted Advertising

We may use your browsing/purchase history to display relevant ads via:

  • Google Analytics 

  • Social media platforms (Facebook, Instagram)

  • Ad networks (Bing Ads)

Opt-out options:

  • Digital Advertising Alliance

  • Platform-specific links (Facebook, Google, Bing provided in original policy)

Data Retention

We retain order information indefinitely unless you request deletion (see "Your Rights" below).

Your Rights

A. GDPR (EEA Residents)

  • Access, correct, or delete your data

  • Object to automated decision-making

  • Data portability requests

B. CCPA (California Residents)

  • Right to know/delete personal information

  • Designate authorized agents

Contact us at support@arcadeworldusa.com to exercise these rights.

Cookie Policy

Essential Cookies
Function: Enable cart/checkout features, login sessions.
Examples: _ab, cart, secure_customer_sig

Analytical Cookies
Function: Track site performance and user behavior.
Examples: _shopify_fs, _landing_page, _tracking_consent

Manage preferences: Adjust browser settings or visit www.allaboutcookies.org

SMS/Email Communications

Opt-in required for:

  • Order/abandoned cart notifications

  • Promotional offers

  • Review requests

To unsubscribe:

  • Text STOP to any message

  • Email support@arcadeworldusa.com

Note: Message/data rates may apply per your carrier.

Policy Updates

We may revise this policy to reflect operational, legal, or regulatory changes.

Contact Us
Arcade World USA
Email: support@arcadeworldusa.com
Phone: (307) 218-3990
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM EST